Consultations and feedback

For more complex questions or training, you can arrange a personalised consultation with a faculty librarian.

Make an appointment

Send us feedback or ideas

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Contact details

Please use your Bond email when possible. It helps us to identify if the problem may be related to authentication and system roles.

After hours (library staff)

IT Services cannot help if Alma, Library Search and Resource Lists are down.

  1. Check to see if Ex Libris is aware via the system status page.  If yes, no action is required.
  2. If the system status page shows the system is operating normally, report it to 24x7hub@exlibrisgroup.com and  (CC library-feedback@bond.libanswers.com)
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